Returns & Exchanges

At Swasey's Hardware & Hobbies, we want to ensure you have the right tools and gear for every project and passion. If you are not completely satisfied with your purchase, you can return or exchange most items within 30 days of receipt.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original packaging, unused, and includes all parts, manuals, and accessories provided at the time of purchase.

• 2.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to print a prepaid shipping label or locate your nearest store for an in-person return.

• 3.
  Pack and Ship

  Securely package the items and drop them off at any authorized carrier location using the provided label, or bring the items and your digital receipt to our customer service desk.

• 4.
  Receive Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.